CareServant’s Patient Engagement platform strengthens hospital & care institutions’ remote connections

Patient isolation is one of the many issues that need smart technology solutions during the Corona crisis, when physical distancing is required.

CareServant, with its extensive experience in patient engagement has quickly developed a dedicated product to help hospitals and care institutions bring together patient, staff and family in a simple, effective digital set up, using centrally managed iPads for patients’ use.

2 relevant COVID-19 use cases

Enable bedside patients (and their staff) to connect with family & friends

Allow for remote care by staff and family towards care-at-home residents

Case Study – Maasstad Hospital (Rotterdam)

Together with Maasstad Ziekenhuis, CareServant implemented  the video calling functionality within less than two weeks. It connects patients with family & friends in a simple, user-friendly way. Reactions have been great. Here is how it how it works:


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Easy & secure to set up and maintain

  • Centrally Managed iPads – controlled by one of the leading MDM systems (e.g. Jamf Pro)

  • Very fast & simple deployment with minimal staff involvement and taking into account internal requirements & restrictions

  • Interoperability for flexible use of different communication channels (WebRCT, SIP, Zoom, Skype)

  • Flexible & personalised contact module to add & manage contacts

  • Full Encryption for privacy and security.

  • Use of the modular platform to easily add functionalities at a later stage.

Find out more

If you want to learn about how CareServant can help you create better connections between patients, staff and family during COVID-19 and beyond, please fill in below form and we will get back to you within hours.

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